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Returns

4/6/2006

Log into your account, find the original order and follow the online instructions to start the RMA process.

Parts that are defective or parts that are missing from the kits will be replaced up to 30 days from the date of purchase. Include the defective/missing part numbers in the comments field during the RMA process.

We will gladly accept the return of kits for a full refund for 15 days from the date of purchase.

The buyer is responsible for return shipping on all returned orders.

Returned orders that do not have an RMA number will be declined.

Orders returned that are not in the original packaging will be charged a 15% restocking fee.

Orders returned that are not in the original packaging and missing parts will be declined.

Orders that have been used (the assembly process has been started) cannot be returned for any reason. 

Partial refunds are not allowed.